Sandstone Communications has identified 5 crucial areas for skills development required to be successful in any business environment.
These areas are covered in a series of one day modular courses. Any organization that books all of the modules over a period of time is offered a “consolidation” day where the Sandstone team members take actual current issues from the client’s team and use the training to solve them. These day-long courses are delivered in a no frills, hands-on manner. Delegates will develop skills not just learn theory, and will leave having rehearsed and experienced new skills.
If you want your delegates trained in practical skills these one-day focused courses are for you.
If you want your delegates to perform better immediately on completion of training, these courses are for you!
Intelligence not Information
This module is crucial to any member of a team who manages client relationships in a sales, development or retention role. This module will help delegates communicate more effectively, build rapport faster and therefore “sell” better. Topics exercised include:
- Building trust and Rapport
- Use of language
- Active listening skills
- Persuasive techniques
- Telephone trade
- Story selling
All aspects of business require team members and leaders to make presentations to customers, or perhaps a strategy pitch to the board. This course will equip delegates with effective presentation techniques and significantly increase their confidence whilst presenting. Topics exercised include:
- Brand self, personal turnout and dress – what message do you send?
- Understanding a message
- Delivering a message
- Product presentation
- Do’s and Don’ts
- Practical presentation skills